He did not provide us any opportunity to assist. We attempted within a few hours of receiving simply a chargeback request. Gibson's claim of not being contacted for three days is false. In addition, we sent an email message (see below) to him asking to assist, but we never (still to this day) received a response. Gibson (three attempts), but he did not answer our calls. 2) We Contacted the Customer Within a Few Hours, Not 3 Days Just hours after seeing the chargeback request coming through, we immediately tried calling Mr.
Gibson is not truthful when he claims he contacted us.
Instead, he went directly to PayPal to file a chargeback request just a few hours later, not providing us any opportunity to help. You can see the timeline / chain of communication events from our support software, ZenDesk (personal details redacted): Items of Contention (Actual Chain of Events): 1) No Record of Him Communicating with Us (chat, phone, or email) He claims he contacted our customer service department, but we show no indication of that in our extensive customer tracking records. Please see this screenshot for proof of my statements below. He claims above that the registration key didn't work on one, the other was detected by Norton Security as "malicious", and we didn't respond for THREE DAYS to his communications. Gibson purchased two pieces of our software. :( Facts of the Situation / Order of Events: On February 3rd (Sunday) at around 19.00 PM, Mr. You are solely responsible for adequate protection and backup of the data and equipment used in connection with using software CSV To XLSX Convert Software.Reply from Solvusoft Corporation Feb 13, 2019ĭear Community, Sadly, this is a case where the "customer isn't always right", and has made several false statements. The use of the software and any damage done to your systems. PCWin has not developed this software CSV To XLSX Convert Software and in no way responsible for PCWin free download center makes no representations as to the content of CSV To XLSX Convert Software version/build 7.0 is accurate, complete, virus free or do not infringe the rights There are inherent dangers in the use of any software available for download on the Internet. By converting CSV files to.ĬSV To XLSX Convert Software 7.0 download version indexed from servers all over the world. Simply drag and drop the comma-separated files you would like to work with and click the start button to begin converting. This software offers a solution to users who want to convert one or more CSV files into MS Excel.
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